Help

ORDER BY PHONE, FAX OR MAIL

You don’t absolutely have to purchase our products by Internet. Other possibilities …
By phone:
Please remember title(s) and order number and call us:
JARO Order-Phone +49 (0)421 7941194
By Fax:
Please print out the order form (click here), fill in and fax to:
JARO Order-Fax +49 (0)421 74066
By mail:
Download the order form (click here), print out, fill in, fold, put into an envelope and please send to:
JARO Medien GmbH
Bismarckstrasse 43
D-28203 Bremen
Germany
Visit us:
You can visit us weekdays from 10 AM to 6 PM at Bismarckstrasse 43 in Bremen and pick up your CD (if available) immediately.

POSTAGE & PACKING

For the costs of postage & packing please select the drop-down menu and read the costs for your country.

The amount of shipping costs can be found here: shipping costs

All shipping costs include tax.

If your country is not listed above, the shipping costs are 10,50 Euro incl. tax.

ORDER

All orders are insured.
You will receive your order in 1-2 business days. Orders arriving by 3 PM (weekdays) will be shipped the same day.
Up to 4 CDs will be shipped by German Post as a letter that should fit into your p.o. box. More than 5 CDs will be shipped by GLS (German Logistic Service) as a parcel.
Overseas shipping will be handled by airmail.
If you don’t receive your order within 5 business days, please contact our forwarding department:
JARO Order-Phone +49 (0)421 78811

TERMS OF TRADE

Our terms of trade can be found here: terms

TO PAY

By invoice (Germany only):
Within Germany you can pay by invoice. Please transfer the amount within 14 days.

SECURITY

For all personal transmissions we use SSL secured connections.
Klicken Sie hier, um ein Unternehmensprofil anzuzeigen.

Your personal data:
To enable us to process your order, data such as your name, address etc. (but not your credit card data) are saved on our own servers (using an SSL-Connection at https://www.jaro.de).